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Summarize the problem/question in one sentence. -Required

“I can’t figure out how to...” or “Does Basecamp allow me to...” or “I tried to do this but it didn’t work...”
Think of this as the subject of an email—a concise description of what the email is about.

Explain the problem/question in detail -Required

This is about detail. Please be as specific as possible. If it’s a bug, tell us the steps we need to take
to recreate the issue, what you expected to happen, and what actually happened.

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