Help & Support: Time Tracking
Reports and Tracking Time
- Is Time Tracking available on all plans?
- Why are my time reports cut off? Why aren’t they showing the full date range?
- How do I use Basecamp to-do lists to track time?
- Can our clients see time tracking information?
- Can we add time from the Dashboard or do we need to go into a project to add time?
- Does Basecamp have a stopwatch/timer or do I need to enter time manually?
- Can we import time tracking data from external tools or Excel?
Watch a video tour of the time tracking sectionThe narrated tour will take just under three minutes
Is Time Tracking available on all plans?
Time Tracking is offered on all Plus, Premium and Max Basecamp plans. If you're not on one of those plans, you'll need to upgrade to use this feature.
Back to topWhy are my time reports cut off? Why aren’t they showing the full date range?
Time tracking reports are limited to 6-month date ranges. You can run as many reports as you’d like, but you can only pull 6 months worth of time data at once. If you need to pull 12 months, then just run two 6-month reports back to back.
Back to topHow do I use Basecamp to-do lists to track time?
View the instructions on using to-do lists to track time located in the “To-Do” help section. You can also learn more about this by watching this quick video tour of time tracking.
Back to topCan our clients see time tracking information?
Time tracking is only available to people in your own company. Clients or people in other companies can not see the tab.
Back to topCan we add time from the Dashboard or do we need to go into a project to add time?
In order to enter any data in a project you need to enter that project first. Once inside you’ll see the Time tab. Click that tab and you can enter time tracking data for that project.
Back to topDoes Basecamp have a stopwatch/timer or do I need to enter time manually?
Basecamp does not have a timer. You’ll need to enter time manually. You may also want to try Basecamp time tracking Extras, third-party tools and software applications that work with Basecamp.
Back to topCan we import time tracking data from external tools or Excel?
There is no way to import time tracking data at this time, but you can export your data in CSV format by clicking the “Export” link in the bottom right corner.
Back to topGot more questions? Got feature requests? Drop in on the lively customer forums.
If you can’t find answers here or in the forums, you can always contact support and we’ll get back to you within a few hours.
